Privacy Policy

At Hertford Cosmetics, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services, including our website and social media platforms.

By using our website or engaging with our services, you agree to the practices outlined in this Privacy Policy.

1 | Information We Collect

We collect personal information when you visit our website, interact with our services, or engage with us on social media. This may include:

Contact Information: Name, email address, phone number, and other details.
Treatment Information: Details about the treatments you inquire about or book, such as Botox, dermal fillers, and facial treatments.
Payment Information: Credit card or payment details, when applicable.
Technical Data: Information about how you use our website, including IP address, browser type, device information, and usage data (collected via cookies).

2 | How We Use Your Information

We use the information we collect in the following ways:

To provide and manage aesthetic treatments and services.
To communicate with you regarding appointments, inquiries, and any questions you may have.
To personalise your experience and improve our services.
To process payments for treatments and services.
To send you updates, newsletters, and promotional materials, if you’ve opted in.
To comply with legal obligations and protect our rights, property, and safety.

3 | How We Protect Your Information

We take your privacy seriously and use appropriate measures to protect your personal information, including:

Securing data via encryption and firewalls.
Restricting access to personal data to authorised employees and service providers.
Regularly reviewing our security practices to ensure they are up to date.

4 | Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

Legal Compliance: If required by law or to protect our rights, we may disclose your information to legal authorities.

5 | Your Rights Over Your Personal Data

Under data protection laws, including the GDPR, you have several rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
Right to Restriction of Processing: You have the right to request restriction of processing under certain conditions.
Right to Data Portability: You have the right to request that we transfer your personal data to another organization or directly to you, under certain conditions.
Right to Object: You have the right to object to the processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details below.

6 | Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience and gather insights into how our website is used. Cookies are small files placed on your device when you visit our site.
You can accept or decline cookies by adjusting your browser settings. Please note that disabling cookies may affect certain features of our website.

7 | Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymise it.

8 | International Transfers

Your personal data may be transferred to and stored at a destination outside of the UK if we work with service providers based outside of the UK. In such cases, we will ensure that your data is protected by appropriate safeguards, such as standard contractual clauses.

9 | Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the date shown at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10 | Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

Hertford Cosmetics
Email: hertfordcosmetic@gmail.com
Phone: 07854 402 654

Address: The Croft, Ware, Hertfordshire, SG12 8TL